PRIVACY POLICY

Last Updated: 2025

This Privacy Policy describes how Iskarmoz Restaurant mobile application (hereinafter referred to as "Application") uses, stores, and protects the information collected from its users.

1. INFORMATION WE COLLECT

The application only collects the following personal information necessary for making reservations:

- Name and surname

- Email address

- Phone number

- Reservation date and time

- Number of guests

- Special requests and notes

NOTE: The application does not collect device information, usage data, or any analytics data.

2. USE OF INFORMATION

We use the collected information only for the following purposes:

- Managing your reservation processes

- Providing information about our services

- Offering customer support

NOTE: Collected data is not analyzed anywhere, used for marketing purposes, or shared with third parties.

3. LEGAL BASIS FOR DATA PROCESSING

We process your personal data only based on the following legal ground:

- Contract performance (reservation service)

4. SHARING OF INFORMATION

We do not share your personal information with any third parties except in the following cases:

- Legal requirement

- Court order

- Emergency situations (security threats)

5. DATA SECURITY

To ensure the security of your personal information:

- We use SSL encryption

- We use secure servers

- We implement access controls

- We perform regular security updates

6. DATA RETENTION PERIOD

We retain your personal data for the following periods:

- Reservation information: 1 year

- Communication records: 6 months

7. USER RIGHTS

Under KVKK, you have the following rights:

- Access to your information

- Correction of incorrect information

- Request deletion of your information

- Object to data processing

8. COOKIES AND TRACKING

The application does not use cookies and does not track users.

9. THIRD-PARTY SERVICES

The application only uses URL Launcher service (for external links). This service does not collect personal data.

10. CHILDREN'S PRIVACY

The application does not knowingly collect personal information from children under 13 years of age. If we discover that we have collected information from a child under 13, we will immediately delete such information.

11. DATA TRANSFER

Your data is only stored and processed in Turkey.

12. CHANGES

This Privacy Policy may be updated from time to time. Significant changes will be notified within the application. We recommend that you regularly review changes to the policy.

13. CONTACT

If you have any questions about our Privacy Policy:

Email: contact@iskarmoz.site

Website: https://iskarmoz.site/

14. DATA CONTROLLER

Data Controller: Iskarmoz Restaurant

Email: contact@iskarmoz.site